Frequently Asked Questions
Everything you need to know about your Playboy fashion experience.
How do I determine the right size for me?
We provide a comprehensive size guide on every product page. Since our collections range from oversized streetwear to slim-fit lounge sets, we recommend checking the specific measurements for each garment to ensure the perfect fit.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that for hygienic reasons, certain items such as intimate apparel and swimwear are final sale once the protective seal is removed.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days. You will receive a tracking number as soon as your order ships.
Are your products authentic Playboy merchandise?
Yes, this is the official Playboy e-commerce store. All products sold here are 100% authentic, featuring our iconic Rabbit Head logo and exclusive designs curated by our in-house fashion team.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your destination and the weight of your order.